Road Trip! The Crush Covid-19 Tour “Learning from Retailers” Daily Blog
Our team of 5 trainers was in the middle of a roll-out at Rural King www.ruralking.com that began on March 1st, but instead of visiting 120 stores, we halted our visits at 54 on March 13th. COVID-19 was getting legs and in respect to our clients and in honor of shelter in place, (SIP) orders, our [...]
Rejection Reality Removes Fear—Warranty Wise
Do you have employees that are afraid to sell because they fear rejection? Try making these points with them. • What is the success rate of the best hitter in baseball? About 30%! What is the failure rate? About 70%. They can not hit if they do not swing, so they keep stepping in the box [...]
Can I think about it?
One of the most common questions we are asked when we do training is “what do we say when a customer asks, ‘how long does a customer have to buy an extended service plan if they don’t buy it at the time of sale”? Our answer is always this: “so you want to think about it [...]
ESP Is Riding, I want to Ride My Bicycle
I am riding a lot more during Covid “shelter in Place”. What a weird period. No Planes. No travel. Each day has been gorgeous out here in Northern California. Fun and Phenomenal. I feel spoiled. Why am I talking about Riding in an ESP article you ask? Here it is: ESP is like Riding. What you [...]
Hello world!
Welcome to Ensure Protect