Crush Covid-19 Tour days 5-7
Day Five: took a picturesque drive from Boulder to Arvada. If you haven’t had a chance to see Colorado, the towns in the front range are magically gorgeous. There I met two of the owners [...]
Crush Covid-19 tour first 4 days
Day One: What a start to my 6,200 mile tour. Drove 350 miles up to Chico, CA on Sunday the 31st. Got a great evening ride in up to the south rim overlooking the buttes. [...]
Road Trip! The Crush Covid-19 Tour “Learning from Retailers” Daily Blog
Our team of 5 trainers was in the middle of a roll-out at Rural King www.ruralking.com that began on March 1st, but instead of visiting 120 stores, we halted our visits at 54 on March [...]
Rejection Reality Removes Fear—Warranty Wise
Do you have employees that are afraid to sell because they fear rejection? Try making these points with them. • What is the success rate of the best hitter in baseball? About 30%! What is [...]
Can I think about it?
One of the most common questions we are asked when we do training is “what do we say when a customer asks, ‘how long does a customer have to buy an extended service plan if [...]
ESP Is Riding, I want to Ride My Bicycle
I am riding a lot more during Covid “shelter in Place”. What a weird period. No Planes. No travel. Each day has been gorgeous out here in Northern California. Fun and Phenomenal. I feel spoiled. [...]