Our team of 5 trainers was in the middle of a roll-out at Rural King www.ruralking.com that began on March 1st, but instead of visiting 120 stores, we halted our visits at 54 on March [...]
Do you have employees that are afraid to sell because they fear rejection? Try making these points with them. • What is the success rate of the best hitter in baseball? About 30%! What is [...]
One of the most common questions we are asked when we do training is “what do we say when a customer asks, ‘how long does a customer have to buy an extended service plan if [...]
I am riding a lot more during Covid “shelter in Place”. What a weird period. No Planes. No travel. Each day has been gorgeous out here in Northern California. Fun and Phenomenal. I feel spoiled. [...]